This Privacy Policy describes how J.S. Simpson & Associates (public-facing name: Jeffrey S. Simpson) (“we,” “us,” or “our”) collects, uses, and shares information when you visit or interact with our website at https://jssimpson.com (the “Site”), including when you contact us, submit forms, or schedule appointments.

1) Information We Collect

We may collect the following categories of personal information:

Information you provide directly. Name, email address, phone number, information you voluntarily provide in intake forms, and appointment information you submit through our forms, calendars, or other interactions with the Site.

Information collected automatically. When you visit the Site, certain information may be collected automatically by your browser or by standard analytics/website technologies (for example, device identifiers, IP address, browser type, pages viewed, and referring/exit pages). This information is generally used to help operate and improve the Site.

2) How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to inquiries and provide customer support
• To schedule appointments and manage bookings
• To send appointment confirmations and reminders
• To provide service-related follow-up communications
• To operate, maintain, and improve the Site and our services
• To comply with legal obligations and protect our rights

Marketing Communications (Separate Consent). We will only send marketing communications by email or SMS when you have separately consented to receive them. You can opt out of marketing messages at any time by using the unsubscribe link (email) or replying STOP (SMS), as applicable.

3) SMS/Text Messaging and A2P Compliance Notices

If you provide your phone number through our forms or scheduling tools, we may send SMS/text messages for purposes such as responding to your inquiry, scheduling, appointment reminders, and service-related follow-up.

Consent. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase. You may opt out at any time by replying STOP, and you may request help by replying HELP.

Mobile opt-in information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4) How We Share Your Information

We may share information in the following limited circumstances:

Service providers. We may share information with vendors and service providers that help us operate our website, forms, scheduling, communications, and related services (for example, our CRM, email, and messaging providers). These providers are permitted to use personal information only to perform services for us and as otherwise required by law.

Legal and safety. We may disclose information if required to do so by law or in response to valid legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of us, our users, or others.

Business transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

5) Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6) Your Choices

Email. You may opt out of marketing emails at any time by using the unsubscribe link in the email. We may still send non-marketing communications, such as responses to inquiries or service-related messages.

SMS. You may opt out of SMS messages at any time by replying STOP. We may still contact you by other methods you have provided for service-related purposes, as appropriate.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

8) Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9) U.S.-Only

Our services are offered primarily within the United States. If you access the Site from outside the U.S., you understand your information may be processed in the United States.

10) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Your continued use of the Site after any update means you accept the updated Privacy Policy.

11) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us via our website at https://jssimpson.com.